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Manhattan Bank

Bill Pay Guide

Bill Payment Get Started Guide


*Requires Online Banking
See a Customer Service Representative to enroll.

Getting Started:
 
All items are under the Bill Pay tab

Step 1:   Login
  • Click on Bill Pay tab from menu bar
Step 2: Setup a Payee
  • Click the + Payee button to the right
  • Choose Company, Person or Bank
  • Enter Payee Name, Account Number, Phone and Zip
  • Click NEXT to search for matches
  • Match to existing or setup new

Step 3: Make a Payment

  • Under Payments, find the Payee
  • Verify the Pay From Account
  • Enter the Amount
  • Choose a Payment Date
  • Click on the PAY button
  • Should see Success Payment Scheduled

Step 4: Setup Additional Accounts (optional)

  • Click on My Account
  • Under Pay from Accounts, Click on Add an Account
  • Enter information requested
  • Be sure the Account is a Manhattan Bank checking account
  • Click on NEXT
  • Click on SUBMIT to save
  •  

Helpful Bill Pay Tips:

Setup a Secondary Account Holder
  • Click on My Account
  • Click on View personal information
  • Enter Name of Secondary Account holder
  • Click on SUBMIT to save

Pending
Shows pending payments scheduled in next 45 days.

History
Shows payments processed in last 45 days.
 
Recurring Payments
  • Under Payments
  • Find Payee
  • Click on Make it Recurring
  • Enter criteria and schedule
  • Click on SUBMIT to save

Delete a Payee
  • Under Payments
  • Click on the Payee name
  • Click on edit payee
  • Check box I would like to delete this payee*
  • Click on SUBMIT to save
*all history and scheduled transactions will be deleted

Rush Payments
If you click Rush Payments you will have 3 choices for delivery and the fee associated with it. The fee will be taken out of your account the day of the payment.

Person 2 Person Payments

  • E-mail (Electronic)
    Recipient provides routing and account number; paid within 1-2 business days. E-mail address required.
  • Direct Deposit (Electronic)
    Requires routing and account number; paid within 1-2 business days.
  • Check
    Mailed and paid within 5-7 business days.
Step 1: Setup Payee
  •  Click on Pay a Person
  • Choose Payment Option
  •  Enter required information
  •  If E-mail option—will require a Keyword; Share this keyword right away with the payee for security verification.
  •  One Time activation code may be required. Follow prompts to get code.
  •  Enter code, as requested
  •  Follow prompts and SUBMIT

Step 2: Payee Verification (Email Payment)
  •  If E-mail type selected Payee will receive and email requesting their account information.
  •  Be sure the Payee knows the keyword created so they can finalize the setup.
  •  No payments can be created until the Payee has finalized the account information.
This is not required for the Direct Deposit or Check Payee types.

Step 3: Make a Payment
  •  Under Payments
  •  Find Payee
  •  Enter Payment information
  •  Click on Pay
  •  Click SUBMIT to save

Important Notes:

  •  Electronic Payments are processed in 1-3 days from Payment Date. Funds are taken from your account on the Payment Date.
  •  Check Payments are processed in 5-10 days from Payment Date. Funds are taken from your account when the check clears the bank.
  •  Once an Electronic payment has processed you cannot stop the payment.
  •  You may place a Stop on a check payment. Fees apply.
 

Other Questions:


Check out our website and the Online Banking Q&A section.
Also check out our Online Banking & Bill Payment section

We are always happy to help!

406-284-3255 M-F 8 AM – 5 PM

Additional Support is available
*This is from a vendor with whom Manhattan Bank is partnering. The following support contact information is for their expertise in Bill Payment. 

Chat Now feature allows you to talk to a Bill Pay expert in a chat window while online.

Call Support at 833-283-3415
5:30 AM – Midnight Mountain Time