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Manhattan Bank

Telephone Banking

Use your touch-tone telephone for Manhattan Bank's 24 hour Telephone Banking Service. To setup your access and PIN resets, contact one of our Customer Service Representatives at a branch near you or contact our Bookkeeping department
at 406-284-6308.

Dial in anytime to: 406-284-6386 Or toll free 1-888-615-BANK (2265)

This service provides you the following features:

  • Touch tone or voice recognition (press 8* for voice during call)
  • Account balance information for checking, savings, CDs and loan accounts
  • Hear the current balance (updated at processing each night)
  • Hear any new transactions pending for today's processing (not calculated in the current balance)
  • Verify if a check has cleared your account
  • Verify if a deposit has been credited into your account
  • Verify ATM/Debit card transactions
  • Transfer funds between your checking, savings and loan accounts
  • Make a loan payment/transfer to a loan
  • Obtain interest information on CDs
  • Activate a new Debit Card
  • Close a lost/stolen Debit card
  • Reorder a new Debit Card (Fees may apply)

Telephone Banking Menus


  1. Call 406-284-6386 or 1-800-615-2265
  2. Enter a 1 for English or 2 for Spanish on a touch-tone phone
  3. You will need your Account number; enter when prompted
  4. You will need your SSN or TIN; enter when prompted
  5. You will need your Personal Identification Number (PIN); enter when prompted
  6. Enter your information as prompted 
  7. Enter * (star) key to return to the menu
Please note when making a transfer, be sure to not disconnect until you are given the confirmation number to ensure the transfer is completed.

Main Menu
Press or Say 1: Balances
Press or Say 2: History  
Checking:
1-Last 5 transactions
2-Last 5 credits
3-Last 5 withdrawals/debits
4-Last 5 ATM/Card transactions
5-Search by check number
6-Search by amount
 

 
Loans:
1-Last 3 transactions
2-Last 3 payments
3-Last 3 advances
 
 
Press or Say 3: Funds Transfer or Make a Payment
1-Transfer funds immediately
2-Schedule a funds transfer
3-Cross account transfer immediately*
4-Cross account transfer scheduled*
5-Payments Menu
   1-Immediate payment
   2-Schedule a payment
6-Hear existing scheduled transfers**
 
*Call customer service representative to setup
**Plays any scheduled bank transfer on account (AFT)
 
Press or Say 4: Card Services
1-Activate a card
2-Deactiavate/report a lost or stolen card
   Call Customer Service for a new card when deactivating.
3-Re-Order a card
 
Press or Say 5: Future Dated Transactions
1-Hear Electronic transactions
2-List scheduled funds transfers
 
Press or Say 6: Change your PIN
6 digit PIN required
Call Customer Service for PIN reset issues
 
Press or Say 7: Bank Information
1-Manhattan location  
2-Churchill location  
3-Three Forks location  
4-Bozeman location  

GLOBAL COMMANDS  
Press 8* for voice recognition/touch tone toggle
 
Press * to return to the previous menu  
Press 3* for main menu  
Press # to repeat an option  
Press 5* to skip an option  
Press 9* to enter a different account number  
Press 0 to transfer to a bank representative  

Important Information:

  • A touch-tone phone must be used
  • Dollar amounts are to be entered with * as decimal so $1,000.00 will be entered as 1000*00.
  • To repeat a menu, press *
  • For a main menu, press 3*
Follow the prompts to walk you through the next steps/options. This is a menu-driven system: once you are familiar with the options, you may skip ahead and enter your menu number.
desktop computer and mobile phone icon

Your Account is Always With You


Whether at home or on the go, your account is always with you.