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Manhattan Bank

Online Security

Manhattan Bank understands the security of your personal account information is important. Our goal is to protect the confidentiality of your account and personal data and comply with all applicable banking regulations relating to the safeguarding of your data. Security measures allow us to properly authenticate your identity when you access these services and protect your information as it travels between your PC and Manhattan Bank.

Security Measures

We strive to ensure the security of your Online Banking information. These standards include:

  • In order to access your accounts online you must enter a unique ID and password. We strongly recommend you choose a password you can remember (without writing it down), but that does not use information which can be easily guessed by someone. Avoid the use of birthdays, children's names, etc. Do not reveal your ID or password to anyone.
  • Password guessing is deterred with a lock-out feature. The system will automatically lock a user out of Online Banking when an incorrect password is used three times consecutively. If you accidentally activate this security feature by unintentionally mis-keying a password three times, you need to contact the bank to regain access.
  • We have implemented a security feature which will provide additional checks to verify your identity while you are logging in to your accounts.
  • When your information is traveling over the Internet, it is encrypted.
  • Login sessions have a time-out limit requiring you to login again after a ten-minute period of inactivity.

In addition, there are steps you can take to protect your account and personal information while performing online financial transactions. While we continue to do everything possible to ensure the security of our system, we are not responsible for any breach of security outside of our control.

Online Banking Security Guidelines

  • Create a strong, unique password comprised of 10 to 25 alpha/numeric characters including a symbol.
  • Don't use obvious numbers or easily accessible information for your ID and password.
  • Avoid using Public Internet Access Terminals when conducting your online banking session.
  • Review your account information often. Report any unusual activity immediately.
  • If you feel your ID or Password has been stolen or compromised, change your password and notify Manhattan Bank immediately at 406-284-3255 or your local branch.

Personal Computer Security Guidelines

  • Use a current Internet browser with 128-bit encryption which supports secure and private transactions.
  • Use the built-in security features some browsers provide.
  • Choose security settings and options that help protect the privacy of your accounts and personal information by using the 'Help' Option or Properties on your browser.
  • Keep your operating system and Internet browser updated with patches from the vendor's website.
  • Use virus and anti-spyware protection software and update the software regularly in order to detect new threats.
  • Use personal firewall software, especially if you connect to the Internet with a broadband (i.e. cable or DSL) connection.
  • If your computer is on a wireless network, ensure the router settings are secure.
  • Use caution when downloading files, installing software, or opening e-mail attachments from unverified or unknown sources.

Mobile Banking Security Guidelines

  • Treat your phone like a computer by downloading security patch updates and antivirus software on your phone.
  • Always secure your phone with a passcode and automatic lock.
  • Only download applications from trusted sources. Make sure to download updates regularly, as often times these include fixes to security flaws.
  • Read an application's privacy policy to be aware of what they are doing with your private information.
  • Take note of pop-up notices and other alerts that may be warning you about security issues or leaving trusted sites.
  • Make sure to clear out all information on your phone before discarding it.
  • Don’t share your personal information or Online Banking credentials with anyone. 
  • Check that a website is using the https:// in the address or that there is a security lock symbol in the address bar before entering personal information on a website.
  • It is advised to NOT use your Online Banking or Mobile app while on a mobile device accessing an unsecured, public Wi-Fi connection.